Analyse
FeaturesAlerts

Features

Alerts

Unusual metric swings, players slipping away, and big spenders who stopped playing — in one feed.

Alerts is the page you open when you don't have time to dig through every chart but want to know if something needs attention.

Open Insights → Alerts from a Server or Network. The page refreshes each time you open it — it is not a daily email digest.

What shows up

Metric anomalies

Analyse compares the latest day's revenue and new-player count to the average of the prior 14 days. Either metric can appear if it swings roughly 50%+ above or below that baseline.

Each alert tells you:

  • Which metric moved (revenue or new players)
  • Whether it went up or down
  • How big the swing was (% vs baseline)

These are heads-up flags, not automatic diagnoses. A spike might be a creator video. A drop might be downtime. Click through to Business Health (revenue) or Players (new players) to confirm.

Players slipping away

Players with 3+ sessions whose last visit was 3–30 days ago. These are people who liked your server enough to come back — and might still come back if you nudge them (Discord ping, in-game mail, small reward).

The alert shows a sample list and a button to open the filtered player list.

Inactive whales

Players who spent $500+ and haven't played in 7+ days. Worth a personal follow-up — a DM, a "we miss you" rank perk, or a support check. Losing one whale hurts more than losing ten free players.

Same as above: jump straight to the player list from the alert.

Engaged players with no spend

Players with 10+ hours playtime and no purchases appear on your Server Overview (engagement alerts panel), not on this Alerts page.

When the page is empty

No alerts is good news. It means nothing looked unusual in the latest check and Analyse didn't spot slipping regulars or inactive big spenders.

That doesn't mean you can ignore the server forever — just that nothing triggered in the current window.

Optional notifications

Want email or inbox alerts without opening this page?

  1. Go to Account → Notifications → Server & Network
  2. Enable rules such as Revenue anomaly, New player anomaly, or Inactive whale
  3. Choose dashboard inbox, email, or both

Scheduled checks run daily (09:00 UTC). Inactive whale notifications use your configured spend and inactivity thresholds. Metric anomaly notifications use your configured % swing. Slipping-away players appear on this page but are not emailed automatically today.

How to use it

  1. 1

    Open Alerts a few times a week

    Takes 30 seconds. Faster than scrolling every dashboard.

  2. 2

    Investigate spikes before celebrating

    A revenue jump might be one person, not a trend.

  3. 3

    Act on slipping-away and whale alerts

    Small personal touches win these players back more often than generic broadcasts.

  4. 4

    Use other pages for the full picture

    Alerts point you somewhere. Acquisition, Store, and Retention explain the rest.

Networks

Network Alerts combine the same checks across every Server in the Network.

Tips

  • Don't panic on every red flag. One weird day happens. Two or three in a row is a pattern.
  • Whales are people. "Inactive whale" just means they spent a lot and went quiet — treat them like VIPs, not data points.
  • Pair with Campaigns. If new-player alerts fire right after a creator post, check that Campaign's retention before renewing.

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